At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon Global Logistics (AGL) Cross Border team is responsible for providing FBA Sellers a one stop shop for international transportation service, providing end-to-end supply chain solutions for our Customers. Amazon Global Logistics is seeking a Customer centric Operations Specialist who wants to be part of this journey as we expand our compliance related services. Successful candidates will have a keen attention to detail, a passion for compliance and brokerage operations, and high standards for governance and oversight.

Daily duties will include:

1. Be responsible for the day to day communicate with customer for shipment arrangement confirmation

2. Place booking with booking agent

3. Work with warehouse/Trucker/Customer Broker for CFS cargo receiving /container loading plan/door pickup/cargo declaration

4. Collect SI related doc and send it to carrier

5. Coordinate with internal/external team for special case handling

Basic Qualifications:

1. Experience with import and export, preferably operation experience in Forwarder industry(Air or Ocean or Both) or International logistics relevant degrees College education or above; 

2. Familiar with local ocean freight handling process

3. Good knowledge of negotiation and Organizing skill

4. Minimum CET 4 or equivalent English level