DATA ANALYSIS

·           Base on eCommerce business requirements and strategy to provide data analytics through related data collection and integration

·           Assist to study online business insight and trend, provide solid supports for Tmall business opportunities

E-COMMERCE OPERATIONS

·           Closely work with internal and external partners to support online sales operations

·           Assist to audit the assets of Tmall flagship, include media materials, product page, consumer communication contents. etc

·           Assist to analyse sales performance to provide feasible action plans by operation tools

·           Assist to manage/control products deliveries in e-commerce warehouse to ensure deliveries

E-COMMERCE COMMUNICATION EFFICIENCY PROJECT

·           Partly responsible for Tmall customer service representation improvement project, to enhance online communication

·           Assist to provide communication optimization based on ROI performances to improve click rate and conversion rate

REQUIREMENTS: