What you will be doing?

• Conduct research on Meltwater tools on news media as well as social media platforms

• Create business-focused report templates for clients and track competitive analysis

• Data cleaning including: download data from meltwater platform, adjust sentiment of news, adjust themes of news, and count the engagement

• Develop data visualizations in Excel and PowerPoint to illustrate clients brand data

• Working extensively with Client Success team to assist in on-boarding training, customers’ need analysis and enhancing the customer satisfaction

• Keeping track of market trends and staying abreast in the digital market arena