Cummunity Associate/Lead

北京 500-600/天 六个月以上 本科 ≥5天 留用 招聘人数: 6

职位诱惑工作环境好,外资企业,发展空间大,晋升快!

职位描述

Key Responsibilities

Operations:

• Enforce a level of uncompromising cleanliness, including management of the team of Community Service Associates at your location to ensure cleaning and pantry resp

onsibilities are executed daily to the highest standard

• Ensure Zendesk tickets and maintenance projects are being resolved in a timely manner to ensure the highest level of member experience

• Conduct quality control walkthroughs to address immediate issues,preempt potential future issues and identify areas for improvement when required

• Address day-to-day landlord issues including coordinating and managing building access as necessary

• Manage food and beverage offerings to ensure the quality and presentation are aligned with company’s brand

• Oversee the daily ordering and receipt of product from vendors

• Prepare building expense reports and budgets for Community Management review

• Organize the move-in and move-out schedules to minimize member issues

• Conduct periodic review and revision of base building documents

• Support the Community Manager in making strategic decisions regarding the operational and financial performance and process optimization of the location

• Train Community Associates and other Community Leads at your location to conduct walkthroughs and prepare reports for those occasions when you are not able to do so

 

Sales:

• Support the touring of new members when required

• Support the research of prospective members in the tour pipeline and support follow-up and closing requirements when required

• Connect with local organizations and attend networking events to promote company’s community and identify potential members

• Support the referral of prospective or existing members to other locations when required

Hospitality:

• Develop relationships with members and proactively gather information on their needs to

identify both our campany and member services that could help them achieve the ir goals

• Identify and execute opportunities to connect members with each other

• Support the planning and supervision of educational, professional and personal development events based on members’ needs and requests

• Ensure a gracious arrival experience for all members, prospective members and guests of members while maintaining the necessary level of building security

• Recommend best practices to your Community Manager for the benefit of the broader company related to member experience, sales, hospitality, operations, events and training

 

Experience & Requirements

• Bachelor’s Degree or equivalent

• 2+ year experiences in operations, ideally in hospitality or retail (ideally in addition to prior events and/or sales experience)

• Fluent local language and understanding of local culture required

• Experience managing individual contributors required

• Financial literacy and business operations experience a plus

• Excellent interpersonal and networking skills

• Strong verbal and written communication skills

• Strong organization skills with the ability to multitask projects through from start to finish

• Passion and understanding for entrepreneurial communities

• Fluent in both English and Chinese

 

Development path:

This company is an international platform where every employee who joins the company has a variety of development paths. Senior's position is prioritized for existing employees.

Associate➡️Lead➡️Manager

 

Salary:10k+/M

 

发布时间 2019年03月22日
截止时间 2019年04月21日
/Uploads/Company/Logo/1489842431.png

睿程人才咨询 招聘认证企业

2000人以上

外资企业

https://www.kornferry.com/zh

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北京朝阳区

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