职位诱惑工作环境好,外资企业,发展空间大,晋升快!
Key Responsibilities
Operations:
• Enforce a level of uncompromising cleanliness, including management of the team of Community Service Associates at your location to ensure cleaning and pantry resp
onsibilities are executed daily to the highest standard
• Ensure Zendesk tickets and maintenance projects are being resolved in a timely manner to ensure the highest level of member experience
• Conduct quality control walkthroughs to address immediate issues,preempt potential future issues and identify areas for improvement when required
• Address day-to-day landlord issues including coordinating and managing building access as necessary
• Manage food and beverage offerings to ensure the quality and presentation are aligned with company’s brand
• Oversee the daily ordering and receipt of product from vendors
• Prepare building expense reports and budgets for Community Management review
• Organize the move-in and move-out schedules to minimize member issues
• Conduct periodic review and revision of base building documents
• Support the Community Manager in making strategic decisions regarding the operational and financial performance and process optimization of the location
• Train Community Associates and other Community Leads at your location to conduct walkthroughs and prepare reports for those occasions when you are not able to do so
Sales:
• Support the touring of new members when required
• Support the research of prospective members in the tour pipeline and support follow-up and closing requirements when required
• Connect with local organizations and attend networking events to promote company’s community and identify potential members
• Support the referral of prospective or existing members to other locations when required
Hospitality:
• Develop relationships with members and proactively gather information on their needs to
identify both our campany and member services that could help them achieve the ir goals
• Identify and execute opportunities to connect members with each other
• Support the planning and supervision of educational, professional and personal development events based on members’ needs and requests
• Ensure a gracious arrival experience for all members, prospective members and guests of members while maintaining the necessary level of building security
• Recommend best practices to your Community Manager for the benefit of the broader company related to member experience, sales, hospitality, operations, events and training
Experience & Requirements
• Bachelor’s Degree or equivalent
• 2+ year experiences in operations, ideally in hospitality or retail (ideally in addition to prior events and/or sales experience)
• Fluent local language and understanding of local culture required
• Experience managing individual contributors required
• Financial literacy and business operations experience a plus
• Excellent interpersonal and networking skills
• Strong verbal and written communication skills
• Strong organization skills with the ability to multitask projects through from start to finish
• Passion and understanding for entrepreneurial communities
• Fluent in both English and Chinese
Development path:
This company is an international platform where every employee who joins the company has a variety of development paths. Senior's position is prioritized for existing employees.
Associate➡️Lead➡️Manager
Salary:10k+/M
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