Customer Service Engineer

柳州 120-160/天 六个月以上 本科 ≥3天 面议 招聘人数: 1

职位诱惑世界500强德企实习经历

职位描述

Job Description:
▪ …Establish a trusting relationship with the customer’s plant engineering, line operators, quality departments, logistic departments and customer’s service organizations. Establish a trusting relationship with the customer,                                                                                                          
▪ …Manage the specific  customer locations with proactive visits at a frequency agreed by the customer                                                                                                                                                        
▪ …As a direct contact and response person  to customer’s complaints.                                                         
▪ …Provide quick and accurate feedback  for customer complaints, Drive plants provide 8D report to customers with 4weeks,
▪ …Deal with Continental’ s  “0”Km and field warranty return issue at customer site,
▪ …Register 0km and field returns parts in the CQTS and coordinate the part transfer to Conti Plants
▪ …Establish close work interfaces with the plant customer service functions                                                                                       
▪ …Join pre-analysis / pre-selection at the customer warranty return centers, resulting in reduction of part returns and related costs                                                                                                                                                                             
▪ …Negotiation of Technical Acceptance Factors
▪ …Define matrix for Weekly /monthly report and include all of Customers and CSE information
▪ …Collect the quality information from Customers and fill out the weekly/monthly report
▪ …Tracing weekly/monthly report  and updated quality issue information into CQTS
▪ …Support Safe Launch Activities at customer’s facilities.
▪ …Coordination of sorting, rework or re-flash actions at our customer facilities and implementation of immediate actions at the customer sites to minimize customer disruption
▪ …Support of product changes, customer plant trial runs and other engineering runs post Job#1

发布时间 2017年12月11日
截止时间 2018年01月10日
/Uploads/Company/Logo/751.JPEG

大陆汽车投资(上海)有限公司 招聘认证企业

500-2000人

外资企业

http://www.continental-corporation.com

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柳州市贵州大道南端2号阳光100城市广场2号写字楼

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