Position Summary:

• Support to execute website daily operation plan.

• Assist to coordinate with related team’s stakeholder and implement  promotion/brand/product contents update on PC and mobile website.

• Analyze and report in e-commerce business

• Monitor and research web user behavior, support to improve user experience and      conversion rate through collect feedback from consumers.

Essential Duties and Responsibilities:

• Execute  website daily operation including product display, promotion tag editing and update, news and announcement release, etc. Ensure the correctness of  website information.

• Follow up the web orders convert to full payment bookings through outbound phone call or short message.

• Communicate with product, branding, PR, Media, creative teams, ensure the materials or elements provided by related team with schedule time and adapted to website in efficient way.

• Assis to upgrade web user Interface and contents, insure seamless user experience from intention to action, and eventually improve sales conversion rate.

• Monitor  and benchmark innovative acquisition tactics developed by competitors’  website and online travel agency.

• Responsible for website consumer survey and participate in working out UED improvement plan.

• Responsible for e-commerce data exporting and reporting by dialing, weekly and monthly.

Financial Responsibilities

• None.

Key skills & experience required

• Knowledge and experience with Consumer shopping process and experience online.

• Be familiar with online travel media or OTA business.

·         Ability to collaborate with teams across a variety of functions.

·         Good technical understanding and can pick up new tools quickly.

• Good Written English, at least CET 4.