职位诱惑工组环境好 英文氛围 正式编制
Primary responsibilities
-Assist loyalty member communication through online and offer portal (offer translation, system loading and monthly report consolidation )
-Provide support in drafting promotional plan and the execution of member’s campaign with particular focus on Le Club Accorhotels
-Facilitate coordination between various internal departments and Greater China hotels to ensure the smooth implementation of Accor Loyalty program in areas of acquisition and retention.
- Provide day to day support to Greater China Hotel
- Coordinate with operation team and Accor academy to provide Loyalty orientation and support to opening hotels.
- To oversee the deployment of loyalty campaign and strategy are correctly carried out in a hotel level.
- Seek and consolidate feedback from hotel to assist the development and optimization of the current loyalty program.
- Loyalty department budget consolidation and reporting.
- Loyalty department general administrative duty.
- Provide resolution to member’s complain
- Competitor monitoring and reporting
Knowledge and Experience
- Bachelor Degree in Marketing related field
- Minimum of 2 years of relevant working experience in the multi-national company
- Strong user knowledge of Microsoft Office
Competencies
- Good interpersonal skills with ability to communicate with all levels of employees
- Serviced oriented with an eye for details
- Good team working skills and able to work effectively and contribute in a team
- Multicultural awareness and able to work with people from diverse cultures
- Flexible and able to embrace and respond to change effectively
- Self-motivated and energetic
- Attention to detail.
上海市遵义路150号 地铁二号线娄山关路站附近
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