Loyalty Coordinator 客户忠诚计划协调员

上海 120-120/天 六个月以上 本科 ≥5天 留用 招聘人数: 1

职位诱惑工组环境好 英文氛围 正式编制

职位描述

Primary responsibilities


-Assist loyalty member communication through online and offer portal (offer translation, system loading and monthly report consolidation )

-Provide support in drafting promotional plan and the execution of member’s campaign with particular focus on Le Club Accorhotels

-Facilitate coordination between various internal departments and Greater China hotels to ensure the smooth implementation of Accor Loyalty program in areas of acquisition and retention.

- Provide day to day support to Greater China Hotel

- Coordinate with operation team and Accor academy to provide Loyalty orientation and support to opening hotels.

- To oversee the deployment of loyalty campaign and strategy are correctly carried out in a hotel level.

- Seek and consolidate feedback from hotel to assist the development and optimization of the current loyalty program.

- Loyalty department budget consolidation and reporting.

- Loyalty department general administrative duty.

- Provide resolution to member’s complain

- Competitor monitoring and reporting



Knowledge and Experience

- Bachelor Degree in Marketing related field

- Minimum of 2 years of relevant working experience in the multi-national company

- Strong user knowledge of Microsoft Office


 Competencies

- Good interpersonal skills with ability to communicate with all levels of employees

- Serviced oriented with an eye for details

- Good team working skills and able to work effectively and contribute in a team

- Multicultural awareness and able to work with people from diverse cultures

- Flexible and able to embrace and respond to change effectively

- Self-motivated and energetic

- Attention to detail.


发布时间 2017年04月25日
截止时间 2017年05月25日
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雅华酒店管理(上海)有限公司 招聘认证企业

50-150人

外资企业

http://www.accorhotels.com

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上海市遵义路150号 地铁二号线娄山关路站附近

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