客户服务代表

上海 100-130/天 六个月以上 本科 ≥4天 面议 招聘人数: 1

职位诱惑

职位描述

 

1. Sales Order processing(order type : ordinary,consignment,EOS & DFS )
1.1 Confirm order with Customers
1.2 inform warehouse for  packing
1.3 send payment notice

2. Customer info maintenance in BPCS and SAP
2.1 create new customer account
2.2 change ship-to, bill-to
2.3 Customer auto mail setting s, etc
2.4 updated with finance and warehouse

3. Credit limit Control
3.1 payment status checking
3.2 shipment release

4. Respond to Customer enquires
4.1 stock availability
4.2 price
4.3 packing status. etc

5. Handle Customer Complains
5.1 short/over shipment
5.2 delay of delivery
5.3 packing damage. etc

6. Warranty report delivery
6.1 updated in database or tec-warranty-system
6.2 inform customers to issue invoice or give replacement product
6.3 submit credit note to finance

7. back order reports preparation

8. Stock exchange goods handling
8.1 track YTD record
8.2 submit stock exchange form for approval
8.3 inform warehouse to received the return goods
8.4 place stock affected order in system
8.5 inform finance to release

9. PI Status checking daily

10. Distributor Contract  Management

11. ensure all actions are aligned with company policy

发布时间 2017年03月30日
截止时间 2017年04月29日
/Uploads/face/227985_small.jpg

天合汽车部件技术服务(上海)有限公司 招聘认证企业

150-500人

外资企业

http://www.zf.com

分享给微信好友 ×
打开微信,使用“扫一扫”即可将职位分享给好友。

上海市虹漕路421号62栋5楼

我要反馈

X

确定

浏览器版本太低

为保障功能及信息的全面和正确,建议升级浏览器

坚持使用当前浏览器访问

投递简历 完整度0%

x
x

举报

请写下举报的理由